1. Data ControllerThis privacy policy explains how personal data is processed when you use services provided by Vexira Host.Data controller: Vexira Host. Contact: [email protected]
2. Data We CollectIdentity and contact data (name, surname, email, phone).Account and transaction data (orders, invoices, payment status, support records).Technical data (IP address, device information, browser type, session logs).Cookie and usage data (on-site navigation and preference information).
3. Purposes of ProcessingAccount creation, service delivery, and account management.Processing payments and fulfilling accounting obligations.Security, fraud prevention, and system performance monitoring.Customer support, notifications, and service quality improvements.
4. Legal BasesPerformance of a contract.Compliance with legal obligations.Legitimate interests (security, service continuity, error analysis).Consent where required.
5. Data TransfersTo competent public authorities when legally required.To payment, infrastructure, email, and security providers for service delivery.When international transfers are required, appropriate technical and organizational safeguards are applied.
6. Retention PeriodsPersonal data is retained for the period required by applicable law or for the purpose of processing.After retention ends, data is deleted, destroyed, or anonymized.
7. Your RightsRequest access, correction, deletion, and restriction of processing.Object to processing and request data portability where applicable.Withdraw consent for processing based on consent.Requests: [email protected]